Refund Policy

Cancelled events

If an event is cancelled and not rescheduled, you are entitled to a refund of the ticket face value. Booking fees are refunded where the organiser authorises it.

Rescheduled events

If an event is rescheduled, your tickets remain valid for the new date. If you cannot attend, contact us for a refund request within 14 days of the announcement.

Change of mind

Tickets are generally non-refundable for change of mind, in line with ticketing industry practice.

How to request a refund

Contact us with your order reference and the reason for your request. Approved refunds are returned to the original payment method.